ALL HOUSES ARE NON-SMOKING
Our rental polices are as follows. Remember that each home is owned by people just like you; please treat and act as if the home and neighbors were your own. Taking care of the home you rent will allow you to rent it again and keep the rental prices low. Please don’t hesitate to call us with any questions or concerns.
Please call or e-mail about the house or dates you are interested in. Dates are not guaranteed until confirmed. Confirmation will not be made prior to receipt of valid credit card (Visa, MasterCard, American Express or Discover) information.
Rentals rates vary for each house, length of stay, size of group and season, and should be correct on each house’s listing. Discounts may be available for longer stays and for smaller groups. Seasonal dates and prices are listed individually for each property.
Dates for the house you prefer can be reserved through an online reservation or by calling us at 1-800-539-0133. We are happy to hold your reservation for 24 hours with no credit card; however reservation will be lost after that time unless confirmed by providing credit card information. A three-night minimum stay is required during high seasons. Some properties have a week minimum requirement.
We reserve the right to provide accommodations of equal or greater value, at no extra charge, with or without notice, to relocate a guest or group should a unit become unavailable (typically if the house is no longer under contract with CMV or has undergone damage and is not rentable). Specific bed configurations are not guaranteed.
Payments and Confirmation
Reservations are confirmed with a valid Visa, Master Card or Discover number. Upon confirmation we will email you our "Rental Agreement" which must be signed by the group leader/card holder and returned to us. Our receipt of this Agreement is required prior to your arrival. Receipt of the rental agreement prior to our receiving valid credit card information does not constitute a confirmed reservation. Reservations made less than 30 days from arrival require immediate payment in full. Reservations made more than 30 days in advance require a 10% non-refundable deposit upon confirmation. Credit card on file will be charged the remaining balances 30 days prior to check-in unless we have received personal checks totaling the full balance by that time.
A reservation may be cancelled more than 30 days prior to check-in, subject to the non-refundable 10% deposit. Sorry, no refunds will be given for reservations cancelled less than 30 days prior to check-in unless unit can be re-rented for the same dates. In the unit is not rerented, in some cases, we can move your reservation to a different time. The 10% deposit will not apply to this new reservation.
We do not charge a damage deposit on your card prior to check-in. Your rental agreement includes a "virtual" security deposit that authorizes us to charge your credit card for damages to the property up to $500.. Please note that guests are liable for damages whatever the cost. Nothing will be charged to card if there is no damage to unit. Damage is considered anything else other than normal use. Any damage must be reported prior to check-out by guest. Any evidence of smoking inside property, use of firearms anywhere on the property, driving ATVs anywhere other than the driveway, over-occupancy and/or non-approved pets may be subject to the entire $500 damage deposit!
Pets are allowed, in some units, with PRIOR approval and payment of additional non-refundable pet fee. In most cases, this is $50 per stay, pet pet. This rate may vary from unit to unit.
Extra people, space available, are allowed for $10 per person per night. We may waive that charge for children under 11.
Cleaning and Minimum Stays
All reservations are subject to a cleaning fee based on the normal occupancy, with an additional $5 per person (including children) for occupancy over that amount.
We require a three night minimum stay during the high season at most properties. One night stays are discouraged at any time. For extended stays or on an as-needed-basis, extra cleaning is available for $25 per hour. Any excessive cleaning needed due to improper care of property will be paid for via your credit card, as that would be considered damage.
Check-In and Check-Out
Detailed instructions and directions will be given upon confirmed reservation, as policy varies for each unit. Times for all units are: Check-In after 4 pm and Check-Out before 10am. Earlier check-ins and later check-outs may be available with prior approval.
Taxes and Fees
Total payment due from renter will include any applicable sales and lodging taxes, laundry, pet and cleaning fees if applicable.
Your privacy is important to us. We will never share or disclose your identifiable information with any third party, other for payment processing (which uses encrypted technology) or as required by law.
If you have any questions about these policies or about your stay with Colorado Mountain Vacations please call us at 1-800-539-0133. We want your vacation to be as enjoyable as possible and we will do our best to make sure it is. Please tell us if there is something wrong and we will endeavor to make it right.
See you soon,
All of us at CMV
All policies and rates are subject to change at any time without notice and may vary from property to property. We reserve the right to refuse service to anybody.